Overview
This bulletin describes the network ports and configuration requirements for an Alleo application connecting to the primary Alleo Cloud endpoint within the EU domain (*.withalleo.eu).
Assumptions and Prerequisites
Customer’s network environment must support HTTPS web traffic via port 443.
No inbound firewall rules are required. All network communication originates from the Alleo web application.
Communications to the Alleo cloud targeting port 80 are immediately redirected and enforce secure HTTPS via port 443.
Network Port Requirements
Alleo leverages a modern web client-server software architecture. The IP-based communication between Alleo web app and the Alleo Cloud leverages a RESTful API. This API enforces strict HTTPS to ensure that all traffic is encrypted.
Below is a chart of the Alleo application network communication. In each case, the source is the end user client application.
Port | Protocol | Destination | Direction | Network Interface | Description |
443 | HTTPS/WSS | api.withalleo.eu | Bidirectional | Internet | Client server API through which all authentication, collaboration, and file transfer occurs |
443 | HTTPS | meet.withalleo.eu | Unidirectional | Internet | Access to Alleo application |
443 | HTTPS | admin.withalleo.eu | Unidirectional | Internet | Access to Alleo Admin Portal for user and device administration |
443 | HTTPS | widgets.withalleo.com | Unidirectional | Internet | This is required if external widgets are used |
443 | HTTPS | help.withalleo.com | Unidirectional | Internet | Alleo Help Center |
443 | HTTPS/WSS/TCP | *.tokbox.com *.opentok.com | Bidirectional | Internet | Live audio / live video / screenshare |
3478 | UDP | *.tokbox.com *.opentok.com | Bidirectional | Internet | Recommended for better WebRtc experience |
1025 - 65535 | UDP | *.tokbox.com *.opentok.com | Bidirectional | Internet | Recommended for best possible WebRtc experience |
Alleo Rooms Application Requirements
Security firewalls and other related software can interfere with Alleo connections. If you are experiencing difficulties, try whitelisting the alleo Rooms application within your security software.
Note: the Alleo Rooms installer must be run with Admin privileges.